DELIVERY INFORMATION

 

We are available for you to shop from home at snugglebottle.co.uk and will continue to deliver the best possible service.

To make things easier and safer for you, we are pleased to offer the following:

  • Free UK Standard Delivery on all orders over £50 or £3.95 otherwise. Delivery usually between 3-5 working days.

  • Orders are shipped via Evri. You will be given a two hour delivery window with text and/or email notifications + options to change delivery details. You can track your order at any time using the Evri tracking service.

  • Contactless deliveries via our partners at Evri.

 

As an additional safety precaution, all deliveries via our partner Evri will now be contactless. This will work as outlined below:

  • Divert your parcel to a safe place

    Tell us your preferred safe place for deliveries. Once you receive your email from Evri, click through to the tracking section, enter your tracking number, choose ‘divert’ and select a safe place.

  • Automatic delivery to a safe place

    If a safe place hasn’t been chosen but there is somewhere safe to deliver the parcel, we’ll leave it there - even if there’s someone in the property. We’ll take a photo, which will be included in the delivery notification email.

  • Steps our couriers are taking to avoid contact

    If no safe place is available or a signature is required, we’ll knock on the door and step aside making sure the parcel is delivered safely. If there is no answer, we will return the parcel to the depot and re-attempt delivery on another day.


We hope that you will be delighted with our products. Normally, we do not offer free returns, but please get in touch via our contact form if you have any queries about your order.

CONTACTLESS DELIVERY